1. Introduction

Zotek (“we”, “us”, or “our”) is a software development company that builds applications and tools for e-commerce merchants and businesses. Our website is located at https://zotek.io.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use any of our applications and services (collectively, “Services”). By using our Services, you agree to the terms of this Privacy Policy.

If you have any questions, please contact us at https://zotek.io.

 

2. Information We Collect

2.1 Information You Provide

When you register for an account or contact us, we may collect:

• Contact information: name, email address, phone number
• Business information: company name, website URL, address
• Messages or support requests you send us

2.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• Log data: IP address, browser type, Internet Service Provider (ISP), pages visited, date and time of access
• Usage data: features used, actions performed within our applications, configuration settings
• Device information: browser version, operating system

2.3 Information from Third-Party Platforms

Some of our applications integrate with third-party platforms (such as Shopify). When you install or use such an application, we may receive information from those platforms as authorized by you, including store details, order data, and customer information necessary to operate the app’s features.

 

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process data on your behalf as authorized (e.g., syncing order data to Google Sheets)
• Improve and expand our applications and features
• Communicate with you regarding updates, support, and service-related notices
• Analyze usage patterns to optimize performance
• Detect, investigate, and prevent fraudulent or unauthorized activity

 

4. Google User Data

Some of our applications integrate with Google APIs (currently Google Sheets API and Google Places API). This section specifically governs how we handle data obtained through these integrations.

4.1 Google Sheets API

Certain applications offered by Zotek may request permission to access Google Sheets on your behalf. This access is used solely to:

• Create spreadsheets in your Google Drive as requested by you
• Write data (such as order or business data) into those spreadsheets to support the features you have authorized

We do not read, copy, or use the contents of your existing Google Drive files or Sheets beyond what is strictly required for the feature you activated.

4.2 Google Places API

Certain applications may use the Google Places API to provide address autocomplete functionality. When this feature is active, address text entered by users is sent to Google’s servers to retrieve location suggestions. This data is processed in accordance with Google’s own Privacy Policy and is not stored by Zotek beyond the duration of the session.

4.3 Data Sharing

We do not sell, rent, share, or transfer your Google user data to any third parties. Specifically:

• Google user data is never used for advertising, profiling, or any purpose beyond the core feature you explicitly authorized
• No Google user data is transferred to external parties
• We do not allow third-party services to access your Google user data

4.4 Data Protection

We protect your Google user data using industry-standard security measures, including:

• Encryption in transit via TLS/SSL for all data transfers
• Encryption at rest for any stored credentials or cached data
• Strict access controls ensuring only authorized systems and personnel can access user data
• Regular security reviews of our systems and infrastructure

Google user data is retained only as long as necessary to provide the relevant service feature. Upon disconnecting the integration or deleting your account, all associated credentials and cached Google data are permanently deleted.

4.5 Revoking Google Access

You may revoke Zotek’s access to your Google account at any time by visiting Google Account Permissions:

https://myaccount.google.com/permissions

Revoking access will disable the relevant integration but will not affect data already written to your Google Sheets.

4.6 Compliance with Google API Policies

Our use and transfer of information received from Google APIs strictly adheres to the Google API Services User Data Policy, including the Limited Use requirements:

https://developers.google.com/terms/api-services-user-data-policy

 

5. Data Sharing with Third Parties

Zotek does not sell or rent your personal data to third parties. We may share information only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating our infrastructure (e.g., cloud hosting, analytics), bound by confidentiality obligations
• Platform integrations: third-party platforms such as Shopify, as required to operate integrated applications
• Legal compliance: if required by law, court order, or governmental authority
• Business transfers: in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction

In all cases, we share only the minimum data necessary and require that third parties maintain appropriate safeguards.

 

6. Data Retention

We retain your personal data only as long as necessary to provide our Services or as required by applicable law. When data is no longer needed, we securely delete or anonymize it. You may request deletion of your data at any time by contacting us through https://zotek.io.

 

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encryption in transit and at rest, access controls, and periodic security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

8. CCPA Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal data we have collected about you
• The right to request deletion of your personal data
• The right to opt out of the sale of your personal data (note: Zotek does not sell personal data)

To exercise any of these rights, please contact us at https://zotek.io. We will respond within one month of receiving your request.

 

9. GDPR Data Protection Rights

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access: request copies of your personal data
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your personal data, under certain conditions
• Right to restrict processing: request that we limit how we use your data, under certain conditions
• Right to object: object to our processing of your personal data
• Right to data portability: request transfer of your data to another organization or to you directly

To exercise any of these rights, please contact us at https://zotek.io. We will respond within one month.

 

10. Children’s Privacy

Our Services are intended for use by businesses and adults only. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our platform, please contact us immediately and we will promptly remove such data from our records.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

 

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Website: https://zotek.io